Collecting Order / Pickup
An overview of the most common questions, including clear answers and practical information.
Can I pick up my order at Adams Music Centre?+
Yes, you can! Here’s how pickup at Adams Music Centre works: During the checkout process, choose ‘Pick up in store’ and select your preferred location. Your order will then be sent to that branch.
Ittervoort: You’ll automatically receive a message as soon as your items are ready for pickup.
Lummen: Once your order has been shipped to Lummen, you’ll receive a confirmation by email. You can then pick it up on the next Wednesday or Friday afternoon.
How long will my order remain available in the store?+
Once your order is ready, you have two weeks to collect it from one of our stores. If you need more time, please contact us at [email protected].
Can I pick up a product in-store today?+
Yes, if the product is in stock at the indicated location and you place your order before 12:00 noon, you can pick it up in the store the same day.
You’re also welcome to visit the store directly and purchase the item on the spot.
Please note: if the product page mentions limited stock, we recommend contacting us first to avoid disappointment.
How will I know when my order is ready for pickup in the store?+
Adams Music Centre Ittervoort: As soon as your order is ready for pickup, you will automatically receive a notification from us.
Adams Music Centre Lummen: When your order is on its way to Lummen, you will receive a confirmation by email. You can then pick it up on the next Wednesday or Friday afternoon.
From that moment, the order will be reserved for you in the store for 2 weeks. Please make sure to bring your order number when collecting your item.
Can I have someone else pick up my order in the store?+
Yes, that’s possible. As long as the person can show the confirmation email, they can collect the order on your behalf.